Instant refunds.
Easy returns.
Get your refund in seconds, before shipping your return
Get Your Money Back in Seconds
Three Simple Steps
Start your return
Use your order number to lodge a return with one of our partner retailers
Get your refund, instantly
Your refund will reach your bank account within seconds
Ship your return
Download your return label and send the items back within 7 days. No rush, no stress.
No more waiting weeks to receive your refund
Instant Refunds
Money back in seconds. Direct to your bank account. 100% Free
No more buying multiple sizes just in case.
Instant Exchanges
Shop once, exchange instantly - swap sizes, colors, and styles without waiting for refunds.
Returns shouldn't be a headache.
Stress-Free Returns
Just print your label, and ship anytime in the next 7 days - we'll handle everything else
Online Retailer?
Discover how Prefund can transform returns into a positive experience for both you and your customers.
How can we
help?
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Prefund allows you to receive your refund instantly, before you've shipped your return, at zero cost to you.
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First, initiate a return with one of our partner retailers, using your order number
Next, set up your Prefund account, by following the sign-up prompts
After setting up your account, you can begin your refund or exchange process right from your personalised dashboard. Just follow our simple three-step process.
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If you choose the instant refund option, you’ll have your money back in under 60 seconds.
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Prefund is completely free for customers requesting a refund—no subscription fees, setup costs, or transaction fees, ever.
